All products are sold on a not returnable and non-refundable basis; except where products are shown to be defective.
If you change your course, then you can exchange new textbooks so long as:
- The books are unmarked & in as new condition.
- The relevant ubiq sales docket or invoice is presented.
- You complete the exchange within 14 days from the date of purchase.
- Assuming all these conditions are met you can exchange your textbooks for other books, stationery or a ubiq gift card.
- Cash refunds are only possible if your purchase is defective and we can not repair or replace the item.
- Always keep sales receipts & invoices.