Our Institutional sales team is a specialised department that focuses on the needs of small, medium and large institutional accounts. Our experienced team offer a unique range services that include:
- Research and book recommendation service
- Worldwide book sourcing
- Fast, efficient order fulfilment with order status reports
- Credit facilities
Our research and book recommendation service is tailored to the information that we get from you the customer. Whether it's textbook requirements, professional, or specialised material, our Institutional sales team have the experience and resource materials to recommend the most up-to-date titles.
Benefit from our years of experience and people who truely LOVE books.
Having accounts with the biggest suppliers from all over the world enables us to not only provide the best material available but at the best possible prices. If we have to order titles from overseas we constantly monitor those orders so we can supply updates on when our customers can expect to receive their books. Our worldwide ordering system also allows us to supply titles in the most efficient time possible.
You can order online using your account number and password. We will initially supply you with a password which you can change later, you can then order from our entire database. At the shopping basket, all you have to do is click 'Pay by Institutional Account' enter your account number, your password and a purchase order and you will receive an order reference number.
To receive your password click here. You will receive an email or phone call with your password shortly after we receive the email.
Discounts are available to institutional customers on a scale according to volume of purchases, trading history and payment performance.
Contact our Institutional Sales Team
The ESOL Sales Team
Our ESOL are the leading providers of ESOL books in New Zealand. Our University of Auckland store carries an extensive range of ESOL titles for teachers, classes and students at all levels, including:
- Exam prep
- Reference Materials
- Audio CDs / DVDs
- Grammar Books
Search by ESOL Category by either selecting from the drop-down menu above or just typing what you are after in the search bar.
Book Recommendation Service
ubiq has an experienced ESOL team who can offer you a wealth of information on the latest releases and the most suitable books for your needs. We offer a fast and reliable (and free!) price and availability service. Best of all, our service is custom-tailored to meet the requirements of your college, school or library.
Fast and Efficient Order Fulfilment
As soon as your order is recorded by one of our staff, we have the systems and the support staff to ensure your order is processed, invoiced and dispatched promptly and efficiently. We endeavour to dispatch all orders within 24 working hours from the time of order, providing the items are in our stock. Where large orders (such as class sets) cannot be supplied from our stock we undertake to send the order to the supplier no later than the close of business the following day. Obviously the time period until the stock is received is dependent on where the supplier is located, the supplier's turnaround time, and the freighting options they use. Please discuss with us any urgent requirements and other options such as air transport can be discussed. We are here to help.
If you are an institutional customer, please register on our website and contact us to arrange a credit account. We will initially supply you with a password which you can change later, you can then order from our entire database. At checkout, all you have to do is click 'Pay by Institutional Account' and we will process your order quickly. Should you have a purchase order number, please enter it in the Comments field when placing the order.
Once an account application has been approved, payment is due on the 20th of the month following the invoice date. Discounts are applied to accounts subject to payment and purchase performance.