Alfred Street (University of Auckland Store)
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Continuous Improvement Practice In Local Government : Insights From Australia And New Zealand
Hardback Edition: 1
Local government plays a critical role in the provision of governance, infrastructure, and services for local communities. Over the past 30 years this sector has undergone significant reforms because of various superordinate governments policy changes. Continuous improvement and quality programs have been a common tactical response undertaken by various local government organisations to remain sustainable and to continue to deliver value to their local communities. These tactical responses have had varying levels of success.
This book seeks to go beyond a tactical focus and uncover the kinds of continuous improvement practices that are enacted in various local government contexts. A focus on practices enables practitioners and researchers alike to gain insights that to go beyond approaches which privilege the application of CI tools over the contextualisation of CI programs. Contextualisation affords the insightful deployment of programs that are specific to the needs and dynamics of local communities and operations.
New Zealand based Arun Elias (Victoria University Wellington ) is a co-author.
Publisher : Routledge
Publication date : 2021-11-26
Pages : 142
Subjects: Non-fiction, Published in the UK, New Zealand, NZ Politics