Alfred Street (University of Auckland Store)
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The Business Of Hotels
Paperback Edition: 4
This volume examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world. The new material in this revised edition includes a comprehensive profile of modern hotel business and includes data,
quotes and extracts from a wide range of authoritative industry sources.
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Contents:
The conception of hotels and hospitality - staying away from home, hotel products and markets, hotel policies, philosophies and strategies; structure of the hotel market - the small hotel, hotel groups, international hotel operations; the hotel and its functions - rooms and beds, food and drink, miscellaneous guest services; support activities - marketing, property ownership and management, finance and accounts; people and procedures - hotel organization, hotel staffing, performance in hotels.
Pages : 240
Publisher : Routledge
Publication date : 2000-05-15
Subjects: Non-fiction, Business / Law, Tourism, Hospitality Industry