Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries 3rd edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. It looks at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry and covers core topics including: recruitment and selection, legislation and equal opportunities, staff health and welfare and remuneration strategies in the industry.

This 3rd edition has been fully updated with:

new legal information, data, statistics and examples

new material on flexible working, absent management, skills shortages, stress management and employee motivation.

new international examples of best practice