Organizational Change for the Human Services

Human service organizations (HSOs) are faced with challenges and opportunities ranging from improving effectiveness and efficiency to advancing diversity, equity, and inclusion. However, organisational change can be a difficult process and does not occur without a catalyst. Organizational Change for the Human Services presents an evidence-based conceptual framework for planning and implementing change within HSOs.

This book outlines the process for organisational change from identifying a problem to following a strategy for success. Thomas Packard presents discussions on various methods such as team building, employee surveys, cultural change, organization redesign, and intrapraneurship. Case examples demonstrate how individuals can put theory into practice within their organisations. Written for current and future HSO leaders, this book delves into the tactics and change methods that will help guide individuals to enact change within their organisations. Packard has created an invaluable resource for HSO leaders who aspire to provide the best services and care for the clients and communities they serve.