Business Model Shifts : Six Ways to Create New Value for Customers

Business Model Shifts is a visually stunning guide to six fundamental disruptions happening now:

The Services Shift: the move from products to services

The Stakeholder Shift: the move from an exclusive shareholder orientation to creating value for all stakeholders, including employees and society

The Digital Shift: the move from traditional business operations to 24/7 connection to customers and their needs

The Platform Shift: the move from trying to serve everyone, to connecting people who can exchange value on a proprietary platform

The Exponential Shift: the move from seeking incremental growth to an exponential mindset that seeks 10x growth

The Circular Shift: the move from take-make-dispose towards restorative, regenerative, and circular value creation

This groundbreaking book, co-authored by Patrick van Der Pijl, producer of the global bestseller Business Model Generation, was written during the COVID-19 pandemic and perfectly captures the challenging times in which we live. Business Model Shifts includes case studies, stories, and in-depth analysis based on the work of hundreds of the world's largest and most intriguing organisations. Each case study details how organisations created their own business model shifts in order to create more customer value, and ultimately create a stronger, more competitive business.