A Handbook of User Experience Research and Design in Libraries

A comprehensive and practical handbook exploring the value and applicability of UX Research & Design to libraries. As well as detailed methodology, there are numerous case studies from around the world and insights from practitioner librarians. This volume takes you through all the stages of the UX Process, from research, to data mapping and analysis, to idea generation and finally prototyping and iteration.

Written by former librarian and experienced UX trainer and consultant Andy Priestner, it is intended for use by all library staff regardless of previous experience and seeks to place the user at the heart of library service development and delivery.