Em-pa-thy: The Human Side Of Leadership

Empathy is a major component of EQ (emotional quotient): the ability to connect with another person based on your willingness to experience them without judgement. That experience is about being able to understand the person, feel with them, and ultimately take action that will make a difference.

This book unpacks the three dimensions of empathy, making it clear for leaders the value of understanding how empathy can be a powerful tool in your business. It is ideal for business leaders guiding a team through a particularly tough challenge.

Tips and strategies for improving communication channels within your business. An understanding and awareness of the importance of empathy encourages diversity and inclusivity within team culture.

This book is a timely reminder to business leaders and managers that success in business means a renewed focus on the people.