Services Marketing : Integrating Customer Focus Across the Firm
- Unit price
- / per
-
Author:ZEITHAMI Valarie / BITNER Mary Jo / GREMLER
-
ISBN:9781266287152
-
Publication Date:January 2023
-
Edition:8
-
Pages:
-
Binding:Paperback
-
Publisher:McGraw-Hill
-
Country of Publication:


A Back Order button means that we don’t have the book in stock at our store. It may already be on order – or we can order it for you from a publisher or distributor at no additional cost.
As we source items from around the globe, a back-order can take anywhere from 5 days to several weeks to arrive, depending on the title.
To check how long this might take, you’re welcome to contact us and we can provide an ETA or any other information you need. We recommend checking the timeframe before committing to an online order.
Services Marketing : Integrating Customer Focus Across the Firm
- Unit price
- / per
-
Author:ZEITHAMI Valarie / BITNER Mary Jo / GREMLER
-
ISBN:9781266287152
-
Publication Date:January 2023
-
Edition:8
-
Pages:
-
Binding:Paperback
-
Publisher:McGraw-Hill
-
Country of Publication:
Description
Zeithaml/Bitner/Gremler, Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers.
Adding product to your cart
You may also like
A Back Order button means that we don’t have the book in stock at our store. It may already be on order – or we can order it for you from a publisher or distributor at no additional cost.
As we source items from around the globe, a back-order can take anywhere from 5 days to several weeks to arrive, depending on the title.
To check how long this might take, you’re welcome to contact us and we can provide an ETA or any other information you need. We recommend checking the timeframe before committing to an online order.
You may also like
You may also like
-
Zeithaml/Bitner/Gremler, Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers.
-
-
Author: ZEITHAMI Valarie / BITNER Mary Jo / GREMLERISBN: 9781266287152Publication Date: January 2023Edition: 8Pages:Binding: PaperbackPublisher: McGraw-HillCountry of Publication:
Zeithaml/Bitner/Gremler, Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers.
-
Author: ZEITHAMI Valarie / BITNER Mary Jo / GREMLERISBN: 9781266287152Publication Date: January 2023Edition: 8Pages:Binding: PaperbackPublisher: McGraw-HillCountry of Publication:
-