Business Intelligence and Analytics : Systems for Decision Support

Analytics, Data Science, & Artificial Intelligence: Systems for Decision Support is the most comprehensive introduction to technologies collectively called analytics (or business analytics) and the fundamental methods, techniques, and software used to design and develop these systems. Students gain inspiration from examples of organisations that have employed analytics to make decisions. With six new chapters, the 11th edition marks a major reorganisation reflecting a new focus analytics and its enabling technologies, including AI, machine-learning, robotics, chatbots, and IoT.