Oxford Handbook of Commercial Correspondence

The essential reference guide to writing effective business correspondence – now revised and updated. Level: Intermediate to Advanced Overview All the information and examples you need for writing business correspondence for study purposes or for work. A practical approach that's ideal for class, the office, or studying at home. Who is it for? Anyone dealing with commercial correspondence from clerical to management level. Students taking Business English examinations, such as the LCCI English for Commerce and English for Business, the Cambridge CEIBT, and Pitman's English for Business Communications. Business studies teachers. How can it be used? As an element of any Business English course from intermediate to advanced level. As a reference book for individual learners. Key features Hundreds of models for your own writing: emails, letters, faxes, memos, reports, CVs. Explains the structure and style of all kinds of business correspondence – so writing style improves. Shows how to handle enquiries, payments, banking, insurance, personnel appointments, and social correspondence. Workbook with Answer key for further practice. New for this edition: new Glossary of business terms and answers to exercises; new coverage of email correspondence; and, improved design makes finding information easy.