Alfred Street (University of Auckland Store)
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The Handbook Of Global Outsourcing And Offshoring
Hardback Edition: 3
The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been
conducted, and how its management can be better facilitated. This book offers a broad perspective on various issues relating to the sourcing of IT and business processes and services in a company, national and global context.
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Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context. Readers from a wide range of industry and regions need to know how to outsource, and to build the skills to participate in and manage outsourcing from client and vendor perspectives.
Pages : 351
Publisher : Palgrave-Springer
Publication date : 2015-01-23
Subjects: Non-fiction, Published in the USA, Business / Law, Management, Marketing, Business Strategy, Management Of Specific Areas, Organizational Theory & Behaviour, Market Research