Alfred Street (University of Auckland Store)
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Innovative Performance Support : Strategies And Practices For Learning In The Workflow
Paperback Edition: 1
A detailed look at why and how organizations should implement performance support, an alternative to formal training that increases efficiency, saves money and improves employee performance. Some research suggests that up to 80 percent of learning in the workplace occurs on an informal basis. Yet
most corporations spend more than 80 percent of their training budget and effort on formal training. This book will explore the rising popularity of performance support, an alternative to formal training that focuses on ongoing job-specific help, rather than traditional classroom training in which an employee is asked to retain huge amounts of information in the absence of its application.
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Pages : 272
Publisher : McGraw-Hill
Publication date : 2010-12-09
Subjects: Non-fiction, Business / Law